Refund Policy.

Thank you for purchasing Hockey Performance Tracker (HPT). We want you to be fully satisfied with your purchase. This Refund Policy explains when and how you can request a refund.

60-Day Money-Back Guarantee – Lifetime Purchase

All HPT Pro Lifetime purchases are covered by our 60-day money-back guarantee. If for any reason you are not satisfied, you may request a full refund within 60 days of your purchase date. After this period, the purchase becomes non-refundable except where required by law.

Digital Products & Services

For all other HPT purchases, including monthly or annual subscription plans, refunds are generally not offered once access has been granted, except where required by law.

Eligibility for Refunds

• If you were charged in error.
• If you experienced a technical issue that prevented you from accessing the product or service and we cannot resolve it within a reasonable time.
• If applicable consumer protection laws in your jurisdiction grant you a statutory right to cancel or refund.
• If you are within the 60-day guarantee period for a lifetime membership purchase.

Non-Refundable Items

• Change of mind after the 60-day period for lifetime memberships.
• Failure to meet personal performance or fitness goals.
• Issues caused by unsupported devices or operating systems listed as incompatible on our site.

How to Request a Refund

To request a refund, contact our support team at contact@hpt.pro with the following information:

• Your full name and email address used for the purchase.
• Order confirmation or receipt number.
• Reason for the refund request, including any relevant screenshots or error messages.

Processing Refunds

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your bank or payment provider.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Refund Policy, please contact us at contact@hpt.pro.